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Illinois Bank & Trust Branch Location at 6855 East Riverside Boulevard, Rockford, IL 61114 - Hours of Operation, Phone Number, Address, Directions and Reviews. 2019-11-30 Acquired Rockford Bank and Trust Company (57927) in Rockford, IL. Customer Service Our commitment to customer service is a top priority. Get hours, reviews, customer service phone number About This Business Illinois Bank & Trust offers full service community banking. Telephone banking is a convenient, reliable way to do things like: Review account Phone: Call 217-228-8000 or toll free, 877-228-8001, during normal banking hours. Have a question? Your satisfaction is important to us. This automated voice response system will allow you to have access to your account information - such as balances, Call (800) 400-6080 Press menu option 2 for card related services, followed by option 1 for lost or stolen card. 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